Terms of Service

Last updated: January 29, 2025

1. Acceptance of Terms

By accessing and using Ramp's financial operations platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Ramp provides a comprehensive financial operations platform that includes corporate cards, expense management, bill payments, accounting automation, and related financial services. Our platform is designed to help businesses automate and optimize their financial operations.

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all risks of unauthorized access to your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Distribute spam, malware, or other harmful content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any fraudulent or illegal activities
  • Interfere with or disrupt the Service or servers

5. Financial Services and Compliance

Ramp's financial services are subject to various banking regulations and compliance requirements. By using our financial products, you acknowledge that transactions may be monitored for compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Ramp and its licensors. The Service is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, sell, or lease any part of our Service.

8. Payment Terms

For paid services:

  • Fees are charged according to your selected plan
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to change pricing with notice
  • Late payments may result in service suspension

9. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to suspend or terminate the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.

10. Limitation of Liability

To the fullest extent permitted by law, Ramp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ramp and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of New York.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@ramp.com
  • Address: 28 West 23rd Street, Floor 2, New York, NY 10010
  • Phone: 1-855-727-7267

Advertising Compliance Notice

This Terms of Service has been designed to comply with Google Ads and Microsoft Advertising policies. Our advertising practices follow all applicable regulations and platform requirements.